{"id":1187,"date":"2024-02-23T18:08:45","date_gmt":"2024-02-23T16:08:45","guid":{"rendered":"https:\/\/www.energy-link-trade.com\/?page_id=1187"},"modified":"2024-02-28T12:34:38","modified_gmt":"2024-02-28T10:34:38","slug":"information-for-natural-gas-consumers-and-regulatory-documents","status":"publish","type":"page","link":"https:\/\/www.energy-link-trade.com\/en\/information-for-natural-gas-consumers-and-regulatory-documents\/","title":{"rendered":"Consumer information and regulations \u2013 natural gas"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1187\" class=\"elementor elementor-1187\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d498350 e-flex e-con-boxed e-con e-parent\" data-id=\"d498350\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9598dd3 e-con-full e-flex e-con e-child\" data-id=\"9598dd3\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13ed86a elementor-widget elementor-widget-heading\" data-id=\"13ed86a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Consumer information and regulatory documents<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ff7ae8 e-flex e-con-boxed e-con e-parent\" data-id=\"0ff7ae8\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96bf066 elementor-widget elementor-widget-text-editor\" data-id=\"96bf066\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>We have collected all the necessary information so that each of you can learn about your rights and feel protected, because we understand how important it is for you to take care of your business, and not waste time searching for the necessary information.<\/p><p><span style=\"font-style: inherit; font-weight: inherit; text-align: var(--text-align); background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">For your convenience, we have placed on this page a list of regulatory documents that regulate relations between the Supplier and Consumers-legal entities in the retail market.&nbsp;<\/span><strong style=\"font-style: inherit; text-align: var(--text-align); background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">natural gas<\/strong><span style=\"font-style: inherit; font-weight: inherit; text-align: var(--text-align); background-color: var(--ast-global-color-4); color: var(--ast-global-color-3);\">:<\/span><\/p><div id=\"content\" class=\"site-content\"><div class=\"ast-container\"><div id=\"primary\" class=\"content-area primary\"><main id=\"main\" class=\"site-main\"><article id=\"post-1814\" class=\"post-1814 page type-page status-publish ast-article-single\"><div class=\"entry-content clear\"><div class=\"elementor elementor-1814\" data-elementor-type=\"wp-page\" data-elementor-id=\"1814\"><section class=\"elementor-section elementor-top-section elementor-element elementor-element-52a72ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a72ac\" data-element_type=\"section\"><div class=\"elementor-container elementor-column-gap-no\"><div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c38404f\" data-id=\"c38404f\" data-element_type=\"column\"><div class=\"elementor-widget-wrap elementor-element-populated\"><div class=\"elementor-element elementor-element-f4ea28b elementor-widget elementor-widget-text-editor\" data-id=\"f4ea28b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><div class=\"page-content page-single-content\"><div class=\"main-section\"><div class=\"main-container\"><div class=\"main-content\"><div class=\"text-holder link-decoration\"><div class=\"container\">\n<ol>\n<li>Law of Ukraine&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/329-19#Text\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;About the natural gas market&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Law of Ukraine&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1023-12\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On the Protection of Consumer Rights&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Law of Ukraine&nbsp;<a href=\"https:\/\/zakon4.rada.gov.ua\/laws\/show\/393\/96-%D0%B2%D1%80\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On citizens&#039; appeals&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Law of Ukraine <u>\u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/main\/2657-12\" target=\"_blank\" rel=\"nofollow noopener\">About information\u00bb<\/a><\/u>.<\/li>\n<li>Law of Ukraine&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/2939-17\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On access to public information&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Law of Ukraine&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/2297-17\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On the protection of personal data&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Law of Ukraine <u>\u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/1540-19\" target=\"_blank\" rel=\"nofollow noopener\">About the National Commission for State Regulation in the Spheres of Energy and Utilities (NCRECU)<\/a><\/u>.<\/li>\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2496&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1382-15#Text\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On approval of the Rules for the supply of natural gas&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2494&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1379-15#Text\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On approval of the Code of Gas Distribution Systems&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 30, 2015 No. 2493&nbsp;<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/z1378-15#Text\" target=\"_blank\" rel=\"nofollow noopener\"><u>\u00ab&quot;On approval of the Gas Transportation System Code&quot;\u00bb<\/u><\/a>.<\/li>\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated February 16, 2017 No. 201 <u>\u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/v0201874-17#Text\" target=\"_blank\" rel=\"nofollow noopener\">On approval of the Licensing Conditions for conducting economic activities in the natural gas market<\/a>\u00bb<\/u>.<\/li>\n<li>Resolution of the National Commission for the Supervision of Energy and Utilities of Ukraine dated September 21, 2017 No. 1156 <u>\u00ab<a href=\"https:\/\/zakon.rada.gov.ua\/laws\/show\/v1156874-17#Text\" target=\"_blank\" rel=\"nofollow noopener\">On approval of Minimum Standards and Requirements for the Quality of Consumer Service and Natural Gas Supply<\/a>\u00bb<\/u>.<\/li>\n<\/ol>\n<p>We care about long-term relationships with our clients! If you need additional advice, please call us. Our specialists will contact you shortly and help you resolve your issues.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/article>\n<p><\/p><\/main><\/div>\n<\/div>\n<\/div>\n<div id=\"ast-mobile-popup-wrapper\">\n<div id=\"ast-mobile-popup\" class=\"ast-mobile-popup-drawer content-align-flex-start ast-mobile-popup-right\">\n<div class=\"ast-mobile-popup-overlay\">&nbsp;<\/div>\n<div class=\"ast-mobile-popup-inner\">\n<div class=\"ast-mobile-popup-header\">&nbsp;<\/div>\n<div class=\"ast-mobile-popup-content\">\n<div class=\"ast-builder-menu-mobile ast-builder-menu ast-builder-menu-mobile-focus-item ast-builder-layout-element site-header-focus-item\" data-section=\"section-header-mobile-menu\">\n<div class=\"ast-main-header-bar-alignment\">\n<div class=\"main-header-bar-navigation\">\n<nav id=\"ast-mobile-site-navigation\" class=\"site-navigation ast-flex-grow-1 navigation-accessibility site-header-focus-item\" aria-label=\"Site navigation\">\n<div class=\"main-navigation\">\n<ul id=\"ast-hf-mobile-menu\" class=\"main-header-menu ast-nav-menu ast-flex submenu-with-border astra-menu-animation-fade stack-on-mobile\">\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-254\">&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0787bb8 e-flex e-con-boxed e-con e-parent\" data-id=\"0787bb8\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c9c0ef2 e-con-full e-flex e-con e-child\" data-id=\"c9c0ef2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d1f41e elementor-widget elementor-widget-heading\" data-id=\"3d1f41e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Have any questions? Contact us for a consultation!<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d159bb e-con-full e-flex e-con e-child\" data-id=\"2d159bb\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46a70aa elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"46a70aa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.energy-link-trade.com\/en\/contact\/#form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Order a consultation<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Consumer information and regulatory documents We have collected all the necessary information so that each of you can learn about your rights and feel protected, because we understand how important it is for you to take care of your business, and not waste time searching for the necessary information. For your convenience, we have placed on this page a list of regulatory documents, [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1187","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/pages\/1187","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/comments?post=1187"}],"version-history":[{"count":13,"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/pages\/1187\/revisions"}],"predecessor-version":[{"id":1402,"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/pages\/1187\/revisions\/1402"}],"wp:attachment":[{"href":"https:\/\/www.energy-link-trade.com\/en\/wp-json\/wp\/v2\/media?parent=1187"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}